Consultation
If you are unsure which treatment is best for you, we offer complimentary consultations in strict confidence.
Patch or Glue testing
Certain treatments require a mandatory patch test before the appointment.
- 24-hour patch test required for: Tinting, Waxing, HIFU, Laser Hair Removal, and Laser Hair Rejuvenation.
- 48-hour patch test required for: HD Brows, Henna Brows, Infinity Brows, Cosmelan Treatment, any Skin Peel Treatment, LVL (Lash Lift), and Hair Colour.
This helps ensure your safety and avoid any allergic reactions before proceeding with the treatment.
Additional Hygiene Guidance for Waxing
Avoid heat treatments, sunbeds, jacuzzis, exercise, or swimming less than 8 hours before or 24 hours after waxing. Avoid delicate underwear for bikini waxing and deodorants after underarm waxing.
Eyelash Extension
Eyelash extensions are not for everyone. This is a high-maintenance beauty treatment that requires gentle care for the lashes to remain in good condition and be long-lasting. Once the lashes are attached, you must not rub or pull on them. You must not wear any mascara or use eyelash curlers. Please click here to read and understand all the information.
Eyebrows / Eyelash Tint
A skin patch test is required for new clients 24 hours before the appointment. Please inform us if you are pregnant, have allergies, or have experienced previous allergic reactions.
Shellac Polish
No guarantee is offered for Shellac polish. Only 3 days courtesy repair will be offered (Only if you can visit in 3 days). Clients must check nails before leaving the salon, as we cannot accept liability for issues reported later.
General Treatment Advice – Very Important Information
Food – Always allow at least 1 hour to digest your meals before having treatments.
Alcohol – Never consume alcohol before any treatment.
Medical Conditions – If you have any of the following it is essential to tell your therapist before your treatment as some electrical treatments are prohibited if you suffer from these conditions :
Pacemaker, Heart Condition, Diabetes, Allergies, Epilepsy, Contact Lenses, Pregnancy
Gift Vouchers
Gift vouchers are valid for 12 months, non-refundable, and non-transferable. They are redeemable for treatments only at Adorn Beauty salons and not for over-the-counter products, including Dermalogica products.
Package Terms
We respect that you have bought package from us. To get the most out of your package, you must adhere to the following conditions:
- You have to use the package within the given time frame. If you do not avail the package within the stipulated time, in these circumstances, you will not be given extra time under any circumstances.
- If we temporarily close our shop for any reason, in such a situation we will extend the time limit to you as many days as we have closed the shop.
- The package is yours and we insist that you get the benefits. But, if for some reason, you are unable to take advantage of the package, in such a situation, we will need your written approval from you as to who else in your place will take advantage of the package. You must provide us with the name of the beneficiary. As you provide this information, we will immediately transfer the benefit of the package to the person named after you. You will not be the owner of this package as soon as the benefit of the package is transferred to the new person. Please note that we will only transfer the package and will not extend the duration of the package for any reason * (* unless condition number 2 applies)
- We appreciate that you have purchased the package only when you are happy with our customer service and want to reap the benefits of the package. However, the package money will not be refunded under any circumstances. If you migrate in the package, in such a context we would urge you to give the benefit of your package to any member of your family or even your friend. If you are not able to do this, you will lose the benefit of the package. Under any circumstances, we will not refund you the money. However, if you want to change the treatment, we may allow you to change the treatment* (Not valid in all cases. T&C apply)
- If the therapist of your choice leaves the job, we will only suggest that you choose another therapist from our current team. But we are not responsible for giving you any kind of refund or any other benefits.
- Expiry of your package will be explained to you in person and will be given to you in writing on paper. If you have lost this paper, you can feel free to ask us about your total remaining package Benefit and the expiry date of your package.
- If you have taken a package of more than one service then you have to get all the services done in one day. For example, if you have taken manicure and pedicure services as a package, in such circumstances you have to get the manicure and pedicure done on the same day. We will not be able to give you a package benefit if you do not follow this procedure.
